ELEMENT

PERFORMANCE CRITERIA

1 Interpret work schedules

1.1 Daily work activities are clearly defined, integrated and prioritised to meet council work schedules.

2 Organise materials and equipment

2.1 Materials and equipment are checked for availability.

2.2 Materials and equipment are organised to meet the schedule and requirements of the task.

3 Respond to problems as they arise

3.1 Response takes into account council responsibilities and constraints.

3.2 Response maintains a quality outcome, minimises impact on work schedules and reflects accurately knowledge of products and processes used by the council.

3.3 Response is consistent with council priorities and policies.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

written and verbal communication

Required Knowledge

resource allocation

acceptance of accountability and judgment

relevant occupational health and safety requirements

council procedures and requirements related to work routines

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit must be demonstrated.

Critical aspects of evidence to be considered

Products and processes used in the local government enterprise, including works schedules, time sheets, logbooks and equipment maintenance records.

Evidence must show prioritising, organising and interpreting skills.

Context of assessment

May be assessed:

on the job

simulated workplace environment

written assignment

short-answer test

oral questioning

observation

or any combination of the above

Relationship to other units(prerequisite or co-requisite units)

To enable holistic assessment this unit may be assessed with other units that form part of the job role.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables.

Resource implications

In accordance with a range of variable requirements.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Work activities may include:

daily routines

periodic routines

ad hoc activities

Constraints may include:

weather

human

financial